Privacy Policy

The responsibility of Akam Real Estate

The AACM application was created to be comprehensive for all types of real estate throughout the Kingdom. The AACM application provides various real estate services and the ability to search or advertise real estate and allows communication with the advertiser directly and that the advertiser is responsible for the correctness of the advertising details including the supporting papers that have been attached and adherence to the laws and regulations applied in The state in relation to the sale and marketing of real estate, and it is important for the client to understand that the entire responsibility rests with the advertiser directly

Akam Real Estate does not provide any guarantees and does not bear any responsibility in the event that the user does not adhere to the policy of using the site and we are not responsible for any risk, damages, consequences or losses that fall on the seller, buyer or any other party.

 Those who have been harmed must inform us of this by contacting the following email: info@akam.com

Explain the harm done to him, and Akam Real Estate will take action according to the type of incident without any liability

You should review the terms and conditions to know the measures to take when you are exposed to damage. Note that the real estate application company will document, archive and keep complaints and violations in violation for submission to the relevant authorities if necessary in the initiative to submit or have been requested at any time.

 Your registration on the Akam Real Estate website means that you authorize us to save your data that you entered into the company's servers and we have the right to view and review it, and you agree to our right to monitor private messages when needed to ensure that they are free from violations of the agreement of use and we have the right to delete the ad and act with the accompanying pictures when needed.

Privacy policy and confidentiality of information

We appreciate your concerns and concern about the privacy of your data on the Internet. Therefore, this policy was prepared to help you understand the nature of the data that we collect from you when you visit our application and how we deal with this personal data.

No information about you will be collected without a reason for that predetermined, and we will collect and use personal information only with the goal of achieving these specific reasons or for any other compatible purposes and no other information will be collected without we obtaining approval from the individual or organizations concerned as required by law ,

We will only retain personal information as long as is necessary for these purposes,

 We collect this personal information via legitimate means only, and only when needed with the knowledge or consent of the person concerned,

What information do we collect?

    Personal information includes your email, name, and phone number, device type, Internet Protocol (IP) address.
    Supporting papers, including the instrument and identification documents, to classify the advertisement as "certified" and document the membership to a regular office
    Advertising information, including website and photos, ad details.
    Other information, including information about your browsing of the site or application.
    Payment info.

What will this information be used for?

    To give you a special experience and to provide the best services (and work to best meet your individual needs by providing us with your personal information)
    To improve the performance of using the application: (We always strive to improve the application services based on the information we receive from you)
    To improve customer service (This information helps us to better answer your requests directed to the customer service team, support their needs and analyze traffic on the application.
    To send messages to e-mail or short messages, notices to users through the site or application or other means available to provide all services, and to answer all inquiries and requests, and other questions.
    Automatic registration of data entry.
    To work statistics, research, real estate reports and payment transactions in the services available on the application.
    Participation with partners of trusted external bodies, for example (government agencies, banks)
    Partners who use our analysis services.
    We share information with law enforcement agencies or in response to legal requests we definitely receive.

You are solely responsible for the confidentiality of your password and your personal account information. We therefore ask you to ensure that this information is preserved, especially when you are online.


Security policy of Lakam Real Estate

AACAM Real Estate adheres to the usage agreement and the usage privacy, but we are not a party to any dispute or issues arising between users to violate one or both of the usage agreement except that it seeks to enhance the security aspect of the site in order to limit and eliminate the violations carried out by some of the application users in a way that violates the agreement, policy , Privacy and terms of use in order to achieve the integrity of buying and selling, and fighting fraud, fraud, fraud, and deception, and following the laws, legislations, and regulations followed in the Kingdom of Saudi Arabia. Thus, Real Estate Aakam has the right to take the necessary action towards any individual, institution, or company that violates the agreement to use Aakam Real Estate, knowing that the procedure may reach prosecution. Legal and judicial before the relevant authority.

We list here the common violations and the necessary action towards them:

The customer has been subject to fraud and fraud by another party:

    The customer should contact the following e-mail: info@akam.com
    The site administration will review the complaint and investigate the defendant customer, and the necessary action will be taken against him if it is confirmed that he violated the usage agreement. The incident will be documented and archived for your reference at any time.
    The customer who sustained the damage must go to the relevant authorities to file a complaint.
    Akkam Real Estate will not be a party to such cases and does not bear any responsibility, but we will provide what has been documented to the competent authorities in the event that it is requested.

Violation of the state's policy or sovereignty:

    The incident will be documented, the advertisement deleted, the advertiser's membership suspended, and the relevant authorities informed.

If any of the prohibited goods are sold:

    The advertisement will be documented, archived, deleted, member suspended, and competent authorities notified.

In the event that an individual, institution or company illegally (such as penetration or use of means to collect illegal data or any means) with the aim of accessing the content of the application or programming the application or application-specific databases or information and data related to application customers in order to copy ads and republish them Or benefit from it in any way

      Will go to the competent authorities to prosecute the other party for the alleged hacking and the crime of violating the information crime systems.


In the event that an individual, institution or company copies ads from Akam Real Estate to another website or application without the permission of the application

    Akkam Real Estate will go to the competent authorities to file a lawsuit and prosecute the other party, alleging infringement of property rights.


Infringement of a third party's property, intellectual or patent rights:

    If you believe that one of your rights has been violated, you should contact us to file a complaint with the following e-mail: and provide proof of your eligibility in the published advertisement.
    Akam Real Estate will review the complaint, study it and make sure it is correct, and will take the necessary action according to the result, and the complaint will be documented and archived for reference at any time.
    You should refer to the competent authorities in case you want to prosecute the party who violated your rights.

Note that Akam Real Estate will not be a party to the case and is not responsible for it and we do not bear any responsibility, but we will provide what was documented if the request was made by the competent authorities.


Hassle:

    When a customer is harassed by another customer, he must notify the administration of this, and the complaint will be reviewed, and appropriate action taken in this regard.


Amendments to the information privacy and confidentiality policy

We reserve the right to amend the terms and conditions of the policy of confidentiality and privacy of information if necessary and when appropriate, the modifications are implemented here or on the main page and you will be constantly notified of the data we have obtained, how we will use it and who will provide it with this data